Club Services

Membership brings with it many valuable services. The volunteers and staff listed below are here to offer help with your membership, maintenance, and dispute resolution.

• National Board of Directors: Comprised of the Executive Board and the Regional Vice Presidents, these elected leaders determine and enforce club policy.
• National Office Staff: The National Office handles questions about membership, address changes, chapter transfers, and general club policy for individual members. The office is open Monday through Friday between 8:30 AM and 5:00 PM.
• Technical Service Advisors (TSA): These experienced technicians can help you with maintenance or repair problems.
• Ombudsmen: If you’ve made every effort to resolve a continuing dispute with manufacturers, dealers, repair shops, parts suppliers, or others, our Ombudsmen can serve as an intermediary for you.