Each year, BMW of North America recognizes those U.S. BMW dealers that have scored the highest in business performance and customer service. To become a BMW Center of Excellence, dealers are measured using post-sales and service customer responses in twelve key performance areas that include customer orientation, aftersales, and sales data. The data is then analyzed and calculated to determine the top 33 out of 342 BMW dealers in the U.S.
“I congratulate these 2017 Center of Excellence winners for their outstanding achievement,” said Ludwig Willisch, Head of BMW Group Region Americas. “Many on the list have earned COE honors in multiple years. The Center Of Excellence achievement is proof that these dealerships know how to delight their customers.”
The 2017 BMW Center of Excellence Award Recipients in alphabetical order include:
A & L BMW, Monroeville, PA
BMW Concord, Concord, CA
BMW Northwest, Tacoma, WA
BMW of Alexandria, Alexandria, VA
BMW of Cape Cod, Hyannis, MA
BMW of Freehold, Freehold, NJ
BMW of Manhattan, New York, NY
BMW of Morristown, Morristown, NJ
BMW of Mt. Laurel, Mount Laurel, NJ
BMW of Murray, Murray, UT
BMW of Murrieta, Murrieta, CA
BMW of Myrtle Beach, Myrtle Beach, SC
BMW of Nashville, Nashville, TN
BMW of Rochester, Rochester, NY
BMW of San Antonio, San Antonio, TX
BMW of San Diego, San Diego, CA
BMW of San Rafael, San Rafael, CA
BMW of Schererville, Schererville, IN
BMW of Spokane, Spokane, WA
BMW of Springfield, Springfield, NJ
BMW of the Hudson Valley, Poughkeepsie, NY
BMW of Warwick, Warwick, RI
BMW Portland, Portland, OR
Center BMW, Sherman Oaks, CA
Irvine BMW, Irvine, CA
Kuni BMW, Beaverton, OR
Passport BMW, Suitland, MD
Rick Hendrick BMW Charleston, Charleston, SC
Rusnak BMW, Thousand Oaks, CA
South Bay BMW, Torrance, CA
Tomkinson Automotive, Fort Wayne, IN
Tulley BMW, Nashua, NH
West German BMW, Fort Washington, PA
